Frequently asked questions

After a successful payment, Stripe's confirmation screen shows your download link. That's a Google Drive link to your printable files. Please save the file now. For a re-send, email ruel@getcyberdadkit.com with the email address you used at checkout.

Email ruel@getcyberdadkit.com from, or including, the email address you used at checkout, and tell us which product you bought. We'll send the link again.

Try the link again in a different browser. If you were on a phone, try a computer. If the file still won't open, or Drive asks you to request access, email ruel@getcyberdadkit.com with the email you used at checkout and the product name. We'll send you a fresh link.

Email ruel@getcyberdadkit.com from the address you want to use. Include the name on the order and the address you typed by mistake, and we'll get the files to the right inbox.

Yes. Keep the confirmation link, or keep the email if we re-send it. If you lose it, just ask.

No. There's no CyberDadKit account to create. Open the download link, save the file, and you're done.

Printable PDFs, delivered in a downloadable ZIP from Google Drive.

Any phone, tablet, or computer can open a PDF: your web browser, Apple Books or Files, Google Drive, or a free reader such as Adobe Acrobat Reader. To unzip the download, use the built-in unzip tool on your computer or phone.

Yes. You may print copies for your own personal, noncommercial gatherings, including internal office use. Please don't resell the files, rehost them, or use them as a commercial event service.

No. Each of these is a one-time purchase in US dollars. There are no recurring charges.

These products are available only to customers located in the United States. Checkout asks you to state that and to enter a billing address. Other billing countries can still be selected.

You may request a full refund for any reason within 7 days of your purchase date. Email ruel@getcyberdadkit.com with the email address you used at checkout and your order reference, if you have it. Never send card details. Refunds go back to your original payment method. No physical return is required.

The full policy is here: Refund policy.

Once a refund is issued, it is returned to your original payment method. Banks often take several business days to show it; that timing varies by bank.

Payments are processed by Stripe. CyberDadKit never sees or stores your full card number.

We use it to deliver your files, to help you if something goes wrong, and — if you have also signed up for email — to send occasional CyberDadKit updates. You can unsubscribe from those updates with one click. We don't sell your personal information.

Email ruel@getcyberdadkit.com, or see the Support page. Please don't send card details.

We read every email. We aim to reply within one business day. That is a target, not a promise.